Service FAQs

We have collected some of the questions we get from our customers about installation, set-up and troubleshooting. Each of our team has specialized knowledge of our products; their answers are collected here. Maybe your question has already been answered!

Question:	I need a manual for my unit, how do I get one?
	What size circuit breaker is needed for my new Ambrell/Ameritherm equipment?
	I've built my own coil, and I can't make it work..what do I do?
	What can I use to hold my parts while they’re being heated?
	What kind of water is safe to put in my chiller?
	I have a coil flow switch error, but I’m sure I have enough water, what do I do?


EKOHEAT Systems
Question:	How do I configure unit to operate in 4-20ma or 0-10V DC mode?


EASYHEAT Systems

Question:	Why is the Fault light lit and why won't my EASYHEAT heat my part?
	I'm getting a message that says "Raise Tap" what do I do?
	How do I switch to Rear Panel Start, using a footswitch or my PLC?


L/ISM Systems

Question:	Why in the L40/100 unit the screensaver has to shut off the heating power...
	The [L/ISM System]front panel tells me I have an e-stop. I've checked them all and they area satisfied. Now what?
	I'm trying to turn my machine on with a pendant. I can use the front panel but the pendant doesn't work.


Legacy Systems

Question:	My HOTSHOT display doesn't show anything, but the power is on, what could be wrong?
	I'm about to purchase a HOTSHOT induction heating system from you and I'd like to know if I can lengthen or shorten the stock cable lengths you provied with this equipment.

Field Service Frequently Asked Questions

EKOHEAT Systems

EASYHEAT Systems

L/ISM Systems

Legacy Systems